Funeral Home Customer Service from A-Z Book PDF, ePub eBook

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Book Descriptions:
This resource for funeral homes explains the evolution and expectations of today's experienced, economy-minded customer. Offering practical advice for exceeding these new expectations every step of the way, this must-read for funeral directors and funeral home owners describes the type of funeral service care that new consumers want and techniques for providing it.

Funeral Home Customer Service from A-Z by Alan D., PH.D. Wolfelt

From reader reviews:

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